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| WSA Alert Messaging Service |
FCWSA CustomersPlease note that the hardness of drinking water is essentially unregulated, as it presents an aesthetic or taste concern and is not considered a threat to public health. Water hardness is normally the result of calcium carbonate which is not a primary contaminant (iron and manganese are also not primary contaminants). The Authority's water systems, which include the new Rogues Road water facilities, are required to comply with all applicable State and Federal permit and regulatory standards and we regularly insure that they do so.
Water Demand Charges If you are regularly watering your lawn, or have seasonally increased your water usage, you may have noticed an additional fee on your monthly water bill, called a Water Demand Charge. This is because the Authority sizes the provision of its services to customers by meter size, based on the customer’s individual service requirements and each meter size has a corresponding monthly volume of service associated with its size. When a customer uses over 200% of the average usage for their meter size in any particular month, they are assessed a Water Demand Charge for the additional service they used during that month. Water Demand Charges are a flat monthly fee that is charged only for the month(s) in which the customer’s usage exceeds twice the monthly average. Reducing your monthly water consumption below this level will eliminate the assessment of a Water Demand Charge to your account.
Subtraction MetersThe Authority calculates your monthly sewer bill, based on the amount of water you use each month, by reading your water meter. Our customers using irrigation watering systems and/or other outdoor-only water use systems may wish to have this unsewered water usage deducted from the calculation of their monthly sewer bills by installing a subtraction meter. A subtraction meter is installed at the customer’s expense and must be of a type and in a location defined by our Utility Standards. The subtraction meter is used to track a customer’s unsewered water usage from the water a customer puts into our sewage collection system. Should such a meter be installed and approved, we will deduct its monthly water usage from the calculation of your monthly sewer bill.
Marshall Water Customers - Water Use Restriction NoticeWhen the Authority assumed ownership of the Marshall Water System, we recognized that the system would require substantial renovation, upgrading and an expansion of its water sources, to effectively serve its existing and future service demands. While the Authority has been continuing to improve the system’s reliability and efficiency by repairing or replacing various portions of the system’s distribution infrastructure and is currently renovating the system’s Lane well as an interim measure for improving the system, there are no quick fixes to the system’s major shortcomings regarding source and storage. Implementing the various phases of the Authority’s renovation, upgrade and expansion plan still remains the best long-term solution for the system’s problems. However, it will take time to put the plan in place. As a result of inadequate water sources and water storage within the Marshall Water System, the Authority has had to supplement the system’s water supply by hauling water from The Plains and Warrenton to Marshall for several months now. During July 07, an additional 385,000 gallons of water was added to the Marshall Water System. To date, over 620,000 gallons of additional water have been required during August 07. In addition, the system has experienced service outages which potentially constitute a safety hazard to the system’s customers. In response, the Virginia Department of Health has urged the Authority to curtail water usage in the system by imposing water restrictions on the system’s customers. Because the Authority is now having to consistently supplement the Marshall Water System’s water supply, based in part on the customers’ increasing demands for service during a dry summer, the fact that we are now experiencing system outages of water, the fact that waterworks is currently exceeding its assigned design capacity and the fact that an interruption of the system’s supply constitutes a potential safety issue to the system’s customers, in order to minimize the need for supplementing the system’s water supply, the Authority has placed a mandatory restriction on outside water usage for customers of the Marshall Water System until further notice. In addition, the Authority will reserve the right to discontinue the water service of those customers repeatedly violating the outside water use restriction. The following outside usages of the Authority’s water supply by the customers of the Marshall Water System, such as but not limited to the following examples, are now prohibited; 1. Watering of lawns. New and refurbished lawns may be watered for a period not to exceed 30 days. (watering of plants, trees and shrubs is allowed) 2. Non-commercial washing of cars (i.e. residential) 3. Filling of leisure-use swimming pools. New or repaired swimming pools may be filled as needed to maintain the structural integrity of the pool, and indoor pools may be filled as necessary to ensure swimmer health and safety The following penalties for violations of these restrictions have been adopted: 1. First Offense – written warning. 2. Second Offense - $100 penalty 3. Additional Offenses - $250 penalty and possible disconnection of service These penalties will be assessed via the customers’ monthly water bills and that actual violations must be witnessed by either members of the Authority staff or members of the Fauquier County Sheriff’s Office. These restrictions and penalties shall remain in full force and effect unless sooner amended or rescinded by further resolution of the Authority Board. We apologize for any inconvenience these restrictions may produce and thank you in advance for your cooperation and assistance in helping to insure that each of you has an adequate supply of water for your basic service requirements. Should you have further questions, or require additional information, please contact our office or visit our website at www.fcwsa.org.
New Bill FormatEffective this billing period, please note that the FCWSA bills will no longer arrive in postcard format. Our new bills will arrive in a business size envelope marked "Your Bill Has a New Look."
Water TheftThe Fauquier County Water & Sanitation Authority (WSA) would like to enlist the help of its customers in the prevention of water theft. Water theft is the unauthorized use of water from a fire hydrant. Only WSA employees and emergency services personnel are permitted to use water from fire hydrants. Anyone else seen using a fire hydrant is most likely stealing water from the public system.
Water theft harms citizens by threatening fire protection, putting water quality at risk, and possibly increasing water bills and water use restrictions. The WSA is asking all residents and businesses to be on the lookout for any suspicious activity surrounding fire hydrants and to call the WSA anytime at (540) 349-2092 if they see any such activity.
Bealeton Area Water Main Break8/13/08; 11:30 AM - The WSA is working on a water main break on Schoolhouse Road in Bealeton. Areas affected include the communities of Foxmeade, Edgewood East and Crestwood Knolls. Service will be disrupted in these areas for the next 2-3 hours.
Thank you for your patience.
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